Policies

Acceptable Use Policy

Summary Our Acceptable Use Policy sets rules for using Reel safely and respectfully. It covers prohibited behavior like fraud, harassment, and misuse of the platform.

Last reviewed: 2026-01-23

Accessibility Statement

Summary We want Reel to be usable by everyone. Our Accessibility Statement explains our accessibility goals and how to contact us if you need assistance.

Last reviewed: 2026-01-23

Captain / Operator Listing Terms & Conditions

Summary These terms apply to captains/operators listing trips on Reel. They cover publishing requirements, compliance expectations, and responsibilities when running trips through the platform.

Last reviewed: 2026-01-23

Cookie Policy

Summary Our Cookie Policy explains which cookies and similar technologies we use, why we use them, and how you can manage preferences.

Last reviewed: 2026-01-23

Customer Booking Terms & Conditions

Summary These Terms describe the rules for using Reel Adventure Booking, including how bookings work, payments, cancellations, and important limitations of liability.

Last reviewed: 2026-01-23

Privacy Policy

Summary Our Privacy Policy explains what personal information we collect, how we use it, who we share it with (for example, payment processors), and your rights and choices.

Last reviewed: 2026-01-23

Refunds & Cancellations

Summary Refund outcomes depend on why a trip didn’t take place and when the booking was canceled (including each listing’s cancellation notice window).

Last reviewed: 2026-01-23