Payments

Deposits vs remaining balance (overview)

Deposits vs remaining balance (overview) Summary Some trips require a deposit at booking and a remaining balance later. Timing depends on the trip and how the captain/operator accepts payments.

platform-basics / payments-deposits

Payment failed or won’t go through

Payment failed or won’t go through Summary Payment failures are usually caused by bank declines, incorrect billing details, insufficient funds, or a temporary processor issue.

troubleshooting / payments